Frequently Asked Questions for Wusic Branded Products | Wusic ® and Womb Music ® Consumer Electronics Products

Frequently Asked Questions for Wusic Branded Products

Womb Monitor FAQs


What are the Principles of how the Womb Music works?

This monitor consists of a receiver unit that can detect the slightest of sounds inside the womb and sends signal output to a headset, earbuds, speaker or a display screen. A sound wave is transmitted from the monitor to the uterus in the mommy's belly and an echo is then received back when the sound wave bounces off of the baby's heart. The difference between these two signals (sound waves) are measured to determine the baby's heartbeat. It uses sound waves to detect the heartbeat similar to what a dolphin does to locate things in the water. Since inside the womb is a baby and a lot of water the principle is nearly the same. Here is a general introduction to the Womb Music:

Back to Top of Page


Is the Womb Music Safe? / Has it been approved by the FDA/CE?

The Womb Music is very safe and is designed to be used for home use. It has been both FDA and CE certified. However, it is not a medical device to be used instead of normal medical checkups by a doctor. "Ultrasound has been routinely used in obstetrics for more than 30 years. There is no scientific evidence of any harmful effects to the baby from the use of ultrasound during pregnancy. It's considered a very safe procedure because it doesn't involve potentially harmful radiation, so ultrasound is safe for both mother and baby." as quoted by the Mayo Clinic. Testing is continuously done by multiple government agencies including the FDA which have indicated this type of monitoring has no adverse effect on the baby. While the Food and Drug Administration (FDA) has cleared this monitor for "continuous use" we recommend moderation with limited use in short intervals of 10 minutes or less, infrequently and primarily after the first trimester. If you are ever concerned we recommend that you seek the counsel of your doctor. The Womb Music also does not use radiation of any kind, only sound waves are used, to monitor the baby's movements or heartbeat.

Back to Top of Page


I've heard some doctors recommend not using home devices to listen to the baby's heart - what would be their concern?

This concern is coming from devices that use high power ultrasonics to create images for hour long periods of time to get "Keepsake" videos/photos. The Womb Music monitor doesn't use the same technology as those types of devices. Also, the power level of of the Womb Music is much lower than the type of monitor your doctor would use. The primary concern from Doctors is that a customer, with their own monitor, won't use normal medical doctors as they should which is why we specifically recommend using your doctor as your ONLY medical advice. The Womb Music IS NOT a medical device. It is designed to be used to enhance the bonding experience between you, your family and your baby. It is not to be used as a medical device or instead of a licensed doctor.

Back to Top of Page


What are the main benefits of using the Womb Music?

The Womb Music was developed to be used to help mommies and their families bond with their baby during the pregnancy. We've chosen to focus the features of the Womb Music on being able to share the experience of hearing your baby, long before the birth of your baby. Many times the spouse and family members don't realize that there is a little tiny human being growing in the mommy's belly. It doesn't seem real until the baby is actually born. But that changes significantly when they are able to share in the experience of hearing the baby move, kick and especially the baby's heartbeat. The bonding of the spouse and family begin at a much earlier stage which enhances the experience for the mother as well. Many of the mommies who've used the Womb Music monitor have told us in their reviews how much they love the Womb Music and how much it helped to reduce the mother's anxiety, especially during the early stages of pregnancy before they could even feel the baby moving.

Because of these reasons, we've focused on making the Womb Music easy to share with others. We've included two sets of earbuds to make it easy for your family to listen in. We've made it so that you can plug the Womb Music into a speaker to share the experience on video or with many folks in the room. We've even made it easy for you to connect the Womb Music to a computer to record and save the baby's heartbeat as an audio file. Once you save the video or audio file to your computer you can even share with family and friends that are far from home by uploading the file to Social Media or emailing them a copy. Here's a video we did to show you how easy it is to allow two people to listen to the baby's heartbeat:

Back to Top of Page


How can I record the baby's heartbeat to my computer and share the experience with others?

Many customers have told us the easiest way to share the experience with others is to either record a video of the experience or to record an audio of the heartbeat. Then you can share that file with others via social media or email. In the User Guide there are directions which will also help. If you get hung up and need any assistance, feel free to reach out to us via our Customer Service and we can also assist you personally if you need it. Leave a message if it is after hours and we will return your call.

Video: This is fairly easy to do by just using your own (or a friends) cell phone or camera to video tape the whole process of the mommy locating the baby and then listing to the baby's heartbeat. Check out the question below called "Can I use something other than the earbuds to listen to my baby?" on how you can connect an external speaker to the Womb Music so that the video camera can pick up the sound of the baby's heartbeat at the same time you video the experience. Then use your favorite Social Media Application to upload and share your video.

Audio: If you only want to capture the audio of your baby's heartbeat then you can follow these steps to do that.

Step 1 - Use the recorder cable to connect the Womb Music Monitor to your Microphone audio input jack on your computer. The recorder cable is the one with the mini-USB plug on one end and the 3.5 mm audio jack on the other end. Plug the mini-USB end into the appropriate plug on the Womb Music. Now plug the 3.5 mm audio jack into your computers "Audio Input Jack" or the "Microphone Jack" on your computer. The Womb Music Heartbeat Monitor appears to the computer as if it was a normal microphone. So by connecting it to the microphone jack on your computer it would work just like if you connected a real microphone and recorded your voice, same concept but different device.

Please note: While nearly every kind of computer has one of these there are some manufactures that will leave that input jack off of the computer (some Apple Computers and Notebook Windows Computers) to save money. If you don't have this audio input or microphone jack on your computer then you will not be able to record the heartbeat to your computer directly. This is not a limitation of the Womb Music, it is an issue with the computer you are trying to use. It may be possible to add that feature to your computer if this is the case but you'll need to take it to a computer professional to help you with that problem.

Step 2 - Now we need to open the program on your computer to record the audio input. How we do this and which program we use will depend on what kind of computer you are using so we're going to try and give you specific instructions for the two most common types of computers; Windows and Apple.

Windows Operating Systems:

  • Click the "Start" button on the lower left corner of your computer screen
  • Type "Recorder" in the search box on Windows and click to start the "Sound Recorder" program which will appear in the results.
  • Now locate your baby's heartbeat. When you find it you should be able to see the beat on the Sound Recorder program. Now click the "Start Recording" button.
  • After you’ve recorded enough of the baby's heartbeat, click the "Stop Recording" button.
  • This will open up a dialog box on your computer to allow you to save the audio file to your computer. Make sure you select a logical folder to save the file in and give it a name like "Baby's Heartbeat - Week 16". This will make it easier to both find the file later on your computer and also know the difference between the files if you do more than one.
  • Now you can use that audio file on social media or play it back for someone.
  • You can also do a Google search for more details and/or a YouTube search for example videos on how to use your computer to record audio sounds.
  • We've just recorded a help video (see below) that shows the process for you.
  • Here's some additional helpful advice for Windows users.

Apple Operating Systems:

  • Open the built in "QuickTime Player" from your Applications folder.
  • Open the file menu and select "New Audio Recording" from the drop-down menu.
  • You'll need to click the "Down Arrow" on the right side of the program to select the microphone input. Make sure you select to use the "Built-in Input: Line In" selection. You can also select the quality of the recording you want and we suggest that you select "High".
  • Below the red "Start Recording" button you can adjust the microphone (Womb Music) volume using the slider. We recommend that you turn this up.
  • Now locate your baby's heartbeat. When you find it click the red "Start Recording" button.
  • After you’ve recorded enough of the baby's heartbeat, click the "Stop Recording" button.
  • This will open up a dialog box on your computer to allow you to save the audio file to your computer. Make sure you select a logical folder to save the file in and give it a name like "Baby's Heartbeat - Week 16". This will make it easier to both find the file later on your computer and also know the difference between the files if you do more than one.
  • Now you can use that audio file on social media or play it back for someone.
  • You can also do a Google search for more details and/or a YouTube search for example videos on how to use your computer to record audio sounds.
  • We've just recorded a help video (see below) that shows the process for you.
  • Here's some additional helpful advice for Mac users.

My Apple Computer doesn't have a Microphone Jack, what should I do?  Apple, in their wonderful need to be non-standard seems to not include an external microphone jack in many of their computers like the MacBook Pro. Where the headphone jack is they've decided to use a very special type of jack that can be adapted to work with an external microphone, but you will need an adapter to split the headphone jack into the industry standard separate headphone jack and microphone jack. Watch this YouTube Video to show you how this works. The adapter he's describing in the video is available at electronics stores and websites or on Amazon here: http://www.amazon.com/gp/product/B004SP0WAQ . Just pick up the adapter and your MacBook Pro should work like most other computers with standard external microphones and standard headsets. Since the Womb Music works just like a standard microphone, this configuration will work with the Womb Music also.

Still Need Help: You can also do an internet search for more details and/or a YouTube search for example videos on how to use your type of computer to record audio sounds.

Power Users: If you find that your computer doesn't have the above programs already loaded you can download a free program called "RecordPad Sound Recording Software" made by NCH Software which runs on both Windows and Mac computers. What we like about their software is that it is very easy to use but has more features than the Windows or Mac built in software. Please see their website for more information and to download the software. Also, please contact NCH for software support if you decide to use their software.

We've recorded a help video that shows you the basics of how this works:

Back to Top of Page


What is the easiest way to share the recording on Social Media?

Once the audio file is saved on your computer you would share it the same way you'd share any audio or video file on social media. The exact steps would be based on which social media you are using.

Each type of social media has it's own steps so if you are not familiar with them for the social media channel you are using then the easiest way to get a clear answer is to Google "How do share my audio file on XXXX" (for example like this: https://www.google.com/?q=How+do+share+my+audio+file+on+Facebook) and you should find a clear answer.

For example, one way to do it is to upload an audio file here to Clyp It (https://clyp.it/) and then after it's uploaded you can share it on any social media account.

If you took a video with your phone for example, you can usually upload videos directly to most social media accounts to share it without using the above link but again that depends on what type of social media account you'd like to share it to.

Back to Top of Page


Can I hear my own heartbeat with the Womb Music?

Actually, the answer is Yes, and we recommend it. If you first listen to your own heartbeat, which is very easy to find, you'll be able to both confirm that the monitor is working correctly and you will now know what your own heartbeat sounds like. Then when you listen for your baby's heartbeat you'll easily be able to hear the difference because the baby's heartbeat will be about twice as fast as your heartbeat is. Where this can be very helpful is when you accidently hear your heartbeat on the sides of your tummy where your arteries are and sometimes off the placenta. In these areas you may hear your own heartbeat over the baby's heartbeat.

Back to Top of Page


How early can you hear the baby's heartbeat?

The answer to this is very dependent on the mommy, where the placenta is located vs. the location of the baby, how far along you are, and many other variables. Before 8 weeks it's nearly impossible to locate your baby with the Womb Music. Your baby is still just to small to find. Between 8 and 16 weeks it can be difficult to find the baby's heartbeat but not impossible. In the user guide we give you lots of tips on how to find the baby earlier in the pregnancy but it really comes down to luck that the baby is in the right spot and that you move the monitor slow enough to find it. If you don't hear the baby early on in your pregnancy, just wait a day or two and try again. Take your time and move very slowly. Early on the baby's heartbeat is very soft so if you move to fast while looking you will miss it. But the joy of when you do find the baby is amazing and emotional opportunity you'll want to share with your family. Here is a video we created to help you find the baby:

Back to Top of Page


I'm past 16 weeks but I haven't heard my baby yet?

First, let's check to make sure the monitor is working correctly. Please put it to your own heart and listen to how your heartbeat sounds. If you can't hear your own heartbeat, please make sure the monitor is on (green light is glowing) and it is turned all the way up. Also make sure the earbud and splitter jack is plugged all the way in. If you can't hear your own heartbeat then your monitor may not be working correctly. Please contact us at Customer Service for assistance.

Now, assuming that the Womb Music is working, the most common reason that we find for not being able to find the baby is because you are moving the monitor to quickly. When we say to move it very slowly around your belly, we really mean SLOWLY.

Think of the Womb Music similar to the width of a laser pointer, as compared with a flood light on your house. The flood-light has a very wide beam of light and everything in it would be visible. But the Womb Music is more like the laser pointer in that it needs to be pointed right at the baby to pick up anything. Only a slight movement away, by either you or the baby, will result in no sound. Because your heart is bigger it is easier to find. But your baby's heart is very very tiny and thus much more difficult to locate. Of course, as the baby grows bigger, so does the heart, which makes it easier to find.

This is why we suggest testing the Womb Music on your heart, because if it works on yours then it is working correctly. If you still haven't found your baby's heartbeat yet then it isn't because the Womb Music isn't working, it's because the little rascal is playing hide-n-seek and right now he/she's winning. But try again in a few days and you'll eventually find your baby.

Back to Top of Page


I'm having twins, will this work for me?

Yes, the Womb Music will work with twins, triplets, etc. also but here is one thing you should keep in mind. Typically twins will be smaller than a single baby at any given point during the pregnancy. So when you are looking for your twins, you'll experience things in a similar way to someone who is not as far along, i.e. - if you are at 16 weeks with twins it may be more like listening for them at 12 weeks for a single baby. But other than that, the device should work the same for you as any mommy. You just have to find the baby and assuming one isn't in front of the other one you should be able to find distinct heartbeats for each.

Keep in mind that the monitor has a very narrow focus so when you find a baby's heartbeat it comes in very clear. But if you move to quickly or angle/move it away from pointing at the baby's heart, it will not be heard. This is actually a good thing because it allows you to focus on just one heartbeat at a time. It's sort of like using a laser pointer vs a floodlight. The monitor is more like a laser pointer that when it is pointed right at the heart, you'll hear it. So as long as the babies are not blocking one another you should be able to find one and then move to another position to find the other one.

Back to Top of Page


I'm a Plus Sized Mommy, will this work for me?

Yes, there shouldn't be any reason it won't work just as easily for you as anyone else. We also know that customers have reported that a full belly of water actually makes it easier to find and listen to your baby.

Back to Top of Page


Is ultrasound gel needed? / What kind of gel should I use?

We do recommend that you use some sort of gel or all you will get is a bunch of static especially when you move the Womb Music around on your belly. We recommend using either Aloe Vera, KY (or other personal lubricant) or something similar. We've even had customers report that Baby Oil, Coconut Oil, Virgin Olive Oil or even Vaseline all work well are lubricants that most folks have handy already in their home. Your experience will be best if you use a liberal amount of gel also. We do however suggest that you don't use colored gels or lotions. Gel is not included with the Womb Music monitor.

Back to Top of Page


Can I use something other than the earbuds to listen to my baby?

The Womb Music uses standard 3.5 mm audio jacks which can be used with common over the counter headsets, earbuds and external speakers. As long as the other speaker device you'd like to use is the same 3.5 mm style, it should work fine with the Womb Music. We've even had some customers tell us they connected it to their home stereo or surround sound system. Can you imagine listening to your baby in surround sound? It would almost be like your inside the womb with your baby. Now that could be real fun. Here is a video we put together to show how you can connect your Womb Music to an external  speaker:

Back to Top of Page


Is the Womb Music monitor waterproof?

The Womb Music Monitor is not Waterproof but it is Water Resistant with an IPX4 rating. When a product is referred to as water resistant, it means it can withstand the effects of rain, snow and other wet weather, but here's the most important point -- it should NOT be submerged in water. In contrast, when a product is referred to as waterproof it means the component is designed to withstand total submersion in water, which the Womb Music Monitor is not designed for. We recommend that you use a soft dry cloth to wipe the Womb Music clean after use and avoid using soap and water that could penetrate the unit if you are not careful.

Back to Top of Page


YOUR HEARTBEAT - Personalized Stuffed Animal Plush Toy with your own HeartbeatCan the Womb Music be used to talk to the baby?

No, the Womb Music monitor is just for listening to the sounds your baby makes. It also allows you to record those sounds to your computer to share with family or friends on social media.

Pro-Level Mommy Idea: Why not use the Womb Music to record your own heartbeat while the baby is still in your womb. Then after the baby is born you can play your heartbeat back to the baby to soothe it to sleep. We've even partnered with Friendly Songs (the folks that gave you the free personalized music lullaby download card in some specially marked boxes of the Womb Music) to help our customers make that happen. Click HERE to have your very own heartbeat put into a soft cuddly stuffed animal.

Back to Top of Page


Does the Womb Music automatically calculate the baby's heartbeat?

No, the Womb Music is not intended to be used as a medical device. It's primary features are to enhance the bonding experience with the mommy and the family. Please rely on your doctor to check the health of the baby. If you are ever concerned about the sounds you hear you should contact your healthcare provider for assistance.

The main thing is to be able to hear the difference between your own heartbeat and that of your baby. We recommend you first use the Womb Music to listen to your own heartbeat so you will know what it sounds like. When you find your baby's heartbeat it will be twice as fast as your heartbeat is and may be a bit quieter.

Back to Top of Page


I'm having trouble keeping the battery cover closed, am I doing something wrong?

We've had a few customers call us thinking that the battery cover was broken, only to find out it was actually just not installed correctly after putting the battery in. So here are a few tips on the best way to put in the battery and then the cover:

1)  We recommend that you put the battery (be sure to take off the clear plastic cover first) into the monitor with the battery terminals near the bottom of the unit (opposite end of the On/Off/Volume dial) and with the battery wires on the right side between the clip and the inside wall. With the battery wires on the side, and not under the battery, the battery will sit lower and allow the cover to snap closed easier.
2)  Now take the nose end of the cover (the end nearest the On/Off/Volume dial), hold it at a 45 degree angle to the monitors body and put it in the hole.
3)  Slide the cover down towards the bottom until it stops while keeping it at a 45 degree angle.
4)  Now lay the cover flat on the body with the 3 other tabs in the holes. There should be a slight gap at the top of the cover.
5)  Now slide the cover towards the On/Off switch until it snaps into place and the gap is closed.

If this hasn't resolved the problem then feel free to reach out to us at Customer Service.

Back to Top of Page


I've put the battery in but the Womb Music doesn't turn on?

Believe it or not, the most frequent reason for this is that the customer has forgotten to take off the clear protective wrapper from the battery and put the battery clip over the wrapper. If this happened the battery power will not get to the unit. If the unit doesn't power up with the supplied battery, then try a new battery to see if the battery may be dead. However, if this hasn't resolved the problem then feel free to reach out to us at Customer Service.

Back to Top of Page


How do I Clean the Womb Music monitor?

We recommend cleaning the gel from the transducer probe with a soft cloth. You can disinfect the probe by wiping it with 70% ethanol or alcohol wipes and then drying with a soft dry cloth. Do not use abrasives, solvents, bleach, soap and water, steam or high temperature cleaning processes to sterilize the unit as any of these can damage it. Do not immerse in water or liquids to clean the monitor as this will short out the electronics in the unit. Do not disassemble the unit - your warranty will be voided upon unauthorized disassembly or service to the monitor. Please be sure to register the monitor to extend your warranty.

Back to Top of Page


There is no sound coming through the earbuds?

Make sure a fresh battery is installed and that the power indicator led is illuminated. Then check to make sure that the earbud wire is pushed all the way into the headset jack on the unit. If you are using the splitter, make sure that all wires are pushed fully into their respective jacks. Check all the wires to be sure they are in good condition. Be sure to turn up the volume using the On/Off/Volume dial. Check to see if you can hear your own heartbeat (which is louder and easier to find). If one of the above doesn't solve the problem, also test removing the splitter and/or substituting the headset for the other headset we provided, or even one of your own personal headsets to see if either of the headsets or the splitter may be bad. However, if this hasn't resolved the problem then feel free to reach out to us at Customer Service.

Back to Top of Page


There seems to be an uncomfortable noise coming through the earbuds?

Make sure a fresh battery is installed. A weak battery can cause noise. Interference can be caused by nearby electronic devices (e.g. high frequency electronics, cell phones, cordless phones, etc.). Make sure there is plenty of lubricating gel between the probe and the abdomen. Some slight noise does occur when moving the probe from one location to another on the abdomen and sufficient lubrication will decrease this significantly. Check to see if you can hear your own heartbeat clearly without static (when the prob is stationary). However, if this hasn't resolved the problem then feel free to reach out to us at Customer Service.

Back to Top of Page


What are the Wusic Shipping Options and Delivery Times?

All orders are shipped within one business day. We offer Free Standard Shipping, Priority Shipping and Express Shipping. If the Free Shipping is selected, your order will ship via USPS First Class Mail with delivery confirmation tracking. First class packages will usually arrive within a week. Priority typically takes 3-4 days. Express takes 1-2 days. USPS delivery times are not guaranteed. International shipping costs extra and does take longer to be delivered. Please be patient.

To determine your expected shipping costs simply add the item(s) to your cart first and then get your shipping quote. Shipping times and costs are dependent on the weight of the items in your cart and where the delivery address is.

Back to Top of Page